Picture this: one time Thomas Bisig placed two little chairs in the middle of the city of Zurich and wrote on a sign next to them. “Would you like to talk? I’ll listen,” the sign said.
A little while later a man came along, a homeless person, as Thomas later found out. He stopped his bike in front of the two chairs and said, “Listening, that doesn’t help.” He then sat down and started talking, for an hour, or perhaps two. Later, he got back onto his bike and rode away. A few minutes later he came back around. “Listening – a brilliant idea,” he grinned.